Privacy, explained clearly.

Privacy at a glance

This notice describes how Unified handles personal information when you visit our website, contact us, create or use an account, access UniPortal, or use features and integrations provided through Unified.

Your organization controls the business information it places in its workspace. If you use Unified through an employer, customer, or other organization, that organization may be responsible for its own privacy practices and instructions.

Information we collect

We collect information in a few practical categories so we can operate the website and the Unified product.

How we use information

We use information to operate Unified and support the people and organizations that rely on it.

• Provide, maintain, and support Unified and its customer operations features.
• Authenticate users, apply permissions, and keep employee and customer access separate.
• Complete the workflows, messages, automations, and connected actions an organization requests.
• Detect misuse, investigate errors, protect accounts, and maintain service reliability.
• Respond to questions, sales requests, feedback, and support needs.
• Understand product usage and improve the experience, subject to applicable choices and law.

How information is shared

Information is shared when it is needed to provide the service, follow an organization's instructions, or meet legal and safety responsibilities.

Cookies and similar technology

Unified may use cookies and similar browser storage to keep sessions working, protect sign in, remember preferences, understand service performance, and support enabled website features.

You can control cookies through your browser settings. Blocking storage that is necessary for authentication or security may prevent parts of Unified from working correctly.

The public site asks before sending optional first-party performance measurements. You can reject them without losing access and revise the choice in the footer. Read the Cookie Policy for categories and controls.

How we protect information

Unified uses technical and organizational measures intended to protect information. No online service can promise absolute security, but the product is designed with practical boundaries and checks.

• Employee access is scoped through workspace membership and assigned roles.
• Customer access uses a separate UniPortal session and API path.
• Connected service credentials are handled on the server rather than exposed in browser code.
• Organization and portal context is validated before protected records are returned.
• Selected sign in, security, assignment, and workflow events are retained for review where the feature supports it.

Retention

We keep information for as long as reasonably needed to provide the service, support an account, maintain security and operational records, resolve disputes, and meet legal obligations.

Retention can vary by record type, workspace configuration, enabled provider, and contractual requirement. Some information may remain in limited backups or logs for a reasonable period after it is removed from active use.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability for certain personal information.

• Update available account and profile information through the relevant product settings.
• Use the unsubscribe option in marketing email when one is provided.
• Adjust browser settings for cookies and similar storage.
• Use our data-request form to ask for access, correction, or deletion, or email us with a question.

Submit a data request. We verify identity and, when an organization controls the relevant workspace information, involve that organization before disclosure or deletion. A request does not automatically delete records.

Children

Unified is a business service and is not directed to children. Public sales inquiries are for adults; do not submit a child's personal information. If you believe a child has provided information to Unified, a parent or guardian can use the data-request form so we can review it without asking for additional child data in a public form.

Third party services

Unified may link to or connect with third party services selected by an organization. Those providers have their own terms and privacy practices, and information sent to them is handled under their policies.

Updates to this notice

We may update this notice as Unified, our providers, or applicable requirements change. The latest version will remain on this page with an updated effective date.

Contact us

For privacy, account access, or data handling questions, contact Unified (development placeholder) at support@unifiedofficial.com. Please avoid including passwords, payment card details, or other authentication secrets in your message.

Postal address: 123 Example Street, Sample City, NY 10000 — development placeholder; do not mail. This is a development placeholder, not a valid mailing destination.