Summarize the conversation
Turn call transcripts and notes into a concise brief with the issue, outcome, and next step.
Eiko AI automation
Use AI to finish repetitive CRM work.
Ask Eiko to summarize calls, draft customer replies, create follow-ups, and complete routine steps using the customer information already in Unified.
Eiko command
Finish the follow-up work
Brief the Helio Foods call and prepare the next update.
Gathered customer context
CompleteSummarized the call
Complete3
Assigned the next action
Queued4
Prepared the customer update
QueuedWho it is for
For teams spending too much time summarizing conversations, checking status, assigning follow-ups, and writing the same kinds of customer updates.
Uses the customer recordShows what it changedKeeps people in controlWhat changes
What your team can do with Unified.
Prepare the next action
Draft a reply, create a follow-up, or route a ticket without searching through separate systems.
Review what AI completed
AI actions stay visible on the customer record so your team can check what changed.
How it works
Start with one workflow.
Connect the information and tools that workflow needs. Add more teams and processes when you are ready.
Read the customer and request
Eiko uses the customer record, current request, and information your team allows it to access.
Complete the requested step
It creates the summary, reply, assignment, or follow-up your teammate asked for.
Save the result
The completed work stays on the customer record for the team to review.
See if Unified fits
Show us one task your team repeats.
We will show you how Unified can connect the customer information, people, and tools needed to complete it.
Talk to sales