Terms of Service

Who these terms cover

These terms describe use of the Unified public website, employee Portal, and UniPortal customer or merchant workspace. Unified is a business service. Access to a paid workspace may also be governed by a written order, subscription, or other agreement with the organization. If that agreement conflicts with this page, the signed agreement controls for that organization.

These are development-draft terms. Commercial and legal details must be confirmed before launch.

Accounts and authority

Keep sign-in credentials private and provide accurate account information. An organization administrator controls invitations, roles, customer access, and connected services for its workspace. If you use Unified for an organization, you represent that you are authorized to do so.

Employee Portal and UniPortal use separate access paths; an account in one does not grant access to the other.

Permitted use

Use Unified only for lawful business purposes and content you are authorized to process. Do not attempt to bypass permissions, interfere with the service, upload malicious code, send unlawful or unwanted messages, or access another organization's information.

Organizations remain responsible for the content, recipients, and instructions they provide to their workflows and integrations.

Your content, integrations, and AI

Your organization retains responsibility for the records and files it provides. Unified processes that content to deliver the requested features. Connected providers may have separate terms and privacy practices. Review permissions before connecting a provider.

AI-generated drafts and recommendations can be inaccurate; review them before relying on or sending them. Availability and capabilities vary by enabled feature and plan.

Fees and subscriptions

Public plan descriptions are not a final quote. The written proposal or order should state the actual price, billing interval, taxes, implementation or integration charges, optional usage charges, renewal, cancellation, and payment terms before you commit. No charge is created merely by sending a sales inquiry.

See the Refund Policy for how refund requests are handled. Do not rely on this development draft as a replacement for your signed order.

Availability and changes

We may maintain, improve, or change features and integrations. Some workflows depend on third-party providers and network availability. We do not promise uninterrupted or error-free operation on this page; any service commitments belong in a signed agreement.

Privacy and requests

Our Privacy Notice explains information handling and your choices. A request to access, correct, or delete information can be submitted through Data Requests. We verify identity and the controlling organization before changing workspace data.

Children

Unified is intended for business users, not children. Do not submit information about a child through the public sales form. If you believe a child's information was submitted, a parent or guardian can contact us through the data request process.

Questions and updates

Contact support for questions about these terms. We may update this page as the service changes; the updated date will change with substantive revisions. A signed agreement may require additional notice.